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Design Tips for Enhanced Customer Support on your E-commerce Website

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There is no arguing when someone says that shopping on the internet makes shopping a lot easier. Customers are able to shop at their own leisure and convenience without having to deal with crowds and over-enthusiastic sales personnel. However, from the perspective of the e-commerce business, the lack of human interaction can also prove to be a major hurdle.  As an online shopping website, you need to have a fore vision with respect to probably customer support issues and make sure that they are addressed well in advance. This can be essentially achieved with the help of exceptional design and the development of a seamless user-interface.  Getting Proactive with your e-Commerce Customer Service Strategy  Many e-commerce website designers make the grave mistake of only focusing on creating ease in shopping as the only customer support strategy. A good e-commerce platform essentially goes beyond this to offer a more comprehensive browsing experience by treating the website as a full-